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Credit Cards Accepted
We accept Master Card, Visa, Discover and debit cards online.  If you wish to place an order using cash or check, you may contact your consultant directly.

Shipping Charges
Shipping charges are based on a percent of the total retail of the order.  Orders are shipped Monday through Friday (except holidays) between 8:00 AM and 5:00 PM central standard time.  Orders are processed and shipped within 48 business hours with many orders completed in only a couple of business hours.  A shipping confirmation will be sent on the evening that your order was shipped and contain a copy of your invoice and the UPS tracking number.
Continental United States
Standard delivery
Next day delivery
2nd day delivery
3rd day delivery
8% of retail, $5.00 minimum
35% or minimum $35
30% or minimum $30
20% or minimum $20
Alaska, Hawaii, and Overseas military addresses
First Class Mail 12% of retail, $5.00 minimum

Tracking Packages
You can track your package once it has been shipped.  There is a tracking option on the Customer Support page that links to the UPS site.  You need to enter either the PO number that you received when you placed your order or the order number that you received in your shipping confirmation email.

Returns Policy
We accept exchanges or refunds for up to 30 days after your purchase. After the 30 days has expired, we only accept merchandise for ½ price replacement.

½ Price Replacement Policy:
Customers may return damaged or defective product to us, and we will replace it for ½ price plus a $5.00 handling fee.  This also covers product that has been damaged during use.

Privacy Policy
Your privacy is important to us.  To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.  Educational Development Corporation, parent of Usborne Books & More, is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  Click here for our complete privacy statement, UBAM Privacy Policy.